Left Image

sajid@alialalitrading.com

+ 974 5585 1770

IT AMC

Managed IT AMC Service Provider in Qatar

AAATCO has a team of highly experienced, friendly professionals working to provide cost-effective, secure, and scalable IT AMC in Qatar . With our fast and reliable IT AMC Services and Solutions, you can access a range of services, from outsourcing single element support to full infrastructure updates.

Whether its system security, support, or maintenance, we tailor our IT AMC solutions (to scale and budget) for businesses everywhere in Qatar . Our clients from across the field - commercial, manufacturing, leisure, and public sector - use our IT specialists to regulate an efficient and proactive work environment.

For almost a decade, AAATCO has managed to offer professional and commercially viable IT AMC services in Qatar . These services are easy to use and provide full coverage for all your future IT AMC-related inquiries/issues.

\

Our IT AMC Service Features

IT AMC Support Qatar
Guaranteed 10-minute Response Time for Expert Support

Our expert engineers work on your IT issues within 10 minutes

IT AMC Solutions Qatar
24/7 Monitoring and Fully Managed IT Support

Our professional team monitoring your IT network, to ensure lasting efficiency and quick solutions whenever required.

IT AMC Solutions Qatar
Proactive Maintenance and Monitoring

We proactively apply patches, updates and fixes in the background, so you don’t have to wait for actual issues arise.

IT AMC Solutions Qatar
IT Manager and Dedicated Engineer Support

With our IT AMC solutions, a dedicated manager and engineer ensures that all your legal and regulatory requirements as well as responsibilities are met to avoid any future risk to you or your business.

IT AMC Solutions Qatar
Cybersecurity and IT Policies

We implement a system-side security strategy to protect your IT business network from security risks such as malware, spam, intrusion, etc.

IT AMC Solutions Qatar
Data Backup and Recovery

Our IT AMC solutions ensure year around backup and recovery services that are tailored to your business scale and data requirements.

IT AMC Service Benefits

IT AMC Support Qatar

Protect Your
Data

IT AMC Support Qatar

Minimize IT
Issues

IT AMC Support Qatar

IT security
Tightening

IT AMC Solutions Qatar

Reduce IT
Costs

Similar Services

IT AMC Solutions Qatar

IT AMC
Contract
IT AMC Solutions Qatar

Managed IT
Services
IT AMC Support Qatar

Switching IT AMC
Service Provider?
IT AMC Support Qatar

IT
Outsourcing
IT AMC Support Qatar

Featured
Industries
IT AMC Services

Frequently
Asked Questions

IT AMC Service Level Agreement (SLA)

Priority Impact Remote Support Onsite Support
High
Total Network / Server Down Immediate Immediate
Medium
Issue affects partial systems / Peripherals 15 –30 Mins 4 –6 Hours
Low
Issue affects 1 or 2 systems / Peripherals 30 –45 Mins Within 8 Hours

Testimonials

Why AAATCO’s IT AMC Services and Solutions in Qatar ?

Experienced AMC
Services Teams

With over 10 years of industry experience, AAATCO masterfully deliver IT AMC services in Qatar .

Diverse Client
Portfolio

We cater to 150+ high-value clients from across the spectrum of business domains, equipping our staff to streamline our IT AMC services to match your need, facility, and business premises.

Round-the-Clock
Support

AAATCO provides 360-degree protection and maintenance on our services, with our help-desk proactively and promptly addressing any error/issues to minimize system downtime.

Team of Qualified
Experts

We have trained and hired professionals with domain-specific skills to provide exceptional quality of support and management for all your IT AMC services.

Getting IT AMC Support from Us is Simple!

  • 1
    Get in touch with us

    Simply give us a call on + 974 5585 1770 or contact us using our quick and easy online form.

  • 2
    We talk

    You'll get to speak to our IT support engineers to discuss your business goals to ensure our service is a perfect match for your business.

  • 3
    You get IT support

    You pay a fixed monthly amount based on your user count and benefit from unlimited support, administration, and consulting.

Video Thumbnail

Need a Similar Service?

Remote IT Support
New Office IT Setup
IP Phone System
On Call Support
Backup Solutions
Managed WI-FI

Get in Touch

Arrange a free IT Consultation: To find out how AAATCO can help your business to succeed, speak to a member of our expert team. You can call us on + 974 5585 1770, email sajid@alialalitrading.comssss, or send us a message using our online form.

Faqs

  • 01. What is an IT AMC and What can it Cover?

    An IT AMC or Annual Maintenance Contract is a service level agreement between an IT service provider and your organization. Our IT AMC designs help support high-quality IT performance and boost the overall workspace environment. The services included can differ depending on the terms of your contract, but mostly includes remote support, dedicated IT engineer, and periodic system check-ups, as well as regular IT system report and training.

  • 02. What are the devices included in your IT AMC support?

    GS - IT provides professionally managed IT support for all your office IT infrastructure - PC, Laptop, Server, Switches, Router, Printer IP Phone, CCTV, Biometrics devices among other IT peripherals.

  • 03. Do we have a IT AMC Agreement?

    AAATCO offers both monthly and yearly IT AMC contracts. Once the plan is drawn according to your needs and receives your confirmation, both parties will sign the agreement. All the terms and conditions are clearly stated under the agreement documents.

  • 04. What will AAATCO IT AMC services involves?

    AAATCO has various AMC contract options that are personalised to your business needs. Some of the IT AMC services provided under these agreements include :-

    • Unlimited remote support
    • Dedicated IT engineer and on-site visit/ consultation
    • Periodic IT audits and training
    • Monthly reports and preventive maintenance
  • 05. How do I contact the AAATCO help desk for IT AMC Support?

    Consumer satisfaction is a top priority for the AAATCO team. For professional IT AMC support

    • Use our 24/7 Chat support or
    • Call us on our helpline number
    • Email us at @ sajid@alialalitrading.com

    You can also use our ticketing tool to put in a request for remote support of all IT peripherals.

  • 06. Do we have a dedicated It manager and engineer?

    AAATCO has multiple IT AMC packages that are tailored to suit different business models. Most of these packages include a dedicated IT manager and engineer for on-site or emergency IT support. These requirements are easily personalised for the IT AMC you choose.

  • 07. Can I upgrade or downgrade my IT AMC service?

    You can easily scale your IT AMC services according to the changes or developments of your business. By using our remote support services, you can set up a call to discuss your options with our team.

  • 08. How do I know I really know we need IT AMC Services/Contract?

    Server lags and overloaded devices cause significant loss in IT performance, affecting the overall productivity of your organization. With IT AMC services, highly trained professionals run a regular background check-up on your systems as well as provide remote and personalized IT support and maintenance. These IT AMC contracts easily scale to match your business needs, making them cost-effective and hassle-free.

  • 09. How do I set up a remote access session?

    Our remote IT support is easily accessed by simple and secure help desk tools. The support center sets a direct meeting with you and instructs you through the process.

  • 10. Is my information and data confidential?

    Client privacy and security is foremost in all our services. As part of our IT AMC agreement, we prepare and sign confidentiality forms to guarantee the safety of your critical data and assets.

  • 11. Can we get report every month?

    Our IT AMC, the dedicated manager and engineer provides monthly report about the health of your IT infrastructure, Ticket summary, IT Security and monitoring, IT Asset Management and Backup History to the authorised focal point of your company.

  • 12. Do you cover multi location offices?

    Yes, our IT services and support is provided across UAE.

  • 13. What About the Drawbacks?

    There is an argument to be made that paying of ongoing and preventive maintenance is redundant. It wastes your time and money on problems that are non-existent at the present. But the same argument can be used in support of using an IT AMC. These maintenance checks prevents any future system delays and loss of data, boosting productivity and creating a safe physical as well as virtual work environment.

Alialtrading

Your experience on this site will be improved by allowing cookies.